Telos · Getting started
Telos reads one specific kind of file: a whole-genome VCF. Here’s how to get one from a service that treats your DNA as yours — which file to download, and how to keep it private along the way.
One file — that’s the whole requirement.
Telos analyzes a whole-genome VCF: a .vcf file, or its compressed form .vcf.gz. VCF is the standard format labs use to list the places your genome differs from the reference, and it’s everything Telos needs to build your report. You don’t have to prepare or convert anything — just upload the file the lab gives you.
A heads-up about 23andMe and AncestryDNA.
Those popular kits read a few hundred thousand pre-chosen spots rather than your whole genome, and the raw file they hand you is a chip-based text export — not a VCF. Telos can’t read those yet. So the goal below is a service that sequences your whole genome and gives you a VCF.
The route Telos is built around, and the easiest for non-technical family.
sequencing.com sequences your whole genome and lets you download the VCF in a click. Their privacy terms are among the best in the field: you own your data, they don’t sell or share it, and you can delete it whenever you want.
Anything that gives you a whole-genome VCF will do. A few alternatives, with the trade-offs worth knowing.
30× whole-genome sequencing with the VCF included. Often the cheapest option during their periodic flash sales (sometimes around $180).
Worth knowing: Their download links expire quickly — within about a minute of being generated — so start the download the moment you click. A little fiddly for less technical family.
The successor to Nebula’s consumer test. Whole-genome VCF included, from roughly $195 (light coverage) up to about $495 (30×).
Worth knowing: Turnaround runs longer (8–12 weeks), and its parent company had a 2025 Chapter 11 bankruptcy filing — one more reason to download your file and keep your own copy rather than leaning on them for long-term storage.
One note in case you go looking: Nebula Genomics’ own direct-to-consumer test shut down in early 2025, so it’s no longer an option on its own — DNA Complete is where it continued. Prices above are rough and move around; check the current figure before you buy.
A short, honest word — because “HIPAA-compliant” gets used loosely here.
HIPAA protects health data held by doctors and insurers. When you buy a DNA test directly as a consumer, you usually aren’t the patient of anyone HIPAA covers — so, strictly, HIPAA doesn’t govern that data at all. When a testing company advertises “HIPAA-compliant,” they generally mean their labs and systems are certified to that standard. That’s good hygiene, but it isn’t the same as the law protecting your purchase. What actually protects you is the company’s own privacy promise, plus two laws worth knowing:
Why this matters in practice: when 23andMe filed for bankruptcy in 2025, the genetic data of more than 15 million people became a company asset that could be sold. The safest habit, whatever service you choose:
On our side.
Telos uses your file only to build your report, and never sends your raw DNA to any AI. It keeps your upload for 30 days so you can run extra analyses — like the genome-wide ancestry map — then deletes it automatically, and you can hard-delete it yourself anytime from your report.
A private, friends-and-family project — informational, and not a substitute for professional medical care. Bring anything that matters to you to a qualified clinician.